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Status Not under consideration
Created by Guest
Created on Jan 25, 2025

RELATED IDEAS

Provide consistent UX for DM & Channel Slack integration

Slack integration with WatsonX Assistant has 2 methods - one for DM one for Channel, The customers idea is to make identical.

Currently assistant requires "the assistant can respond to questions that are asked in direct messages or in channels where the assistant is directly mentioned."

The customer (Adobe) want to not have to directly mention (@) the assistant when in Slack channel (as can be done in DM)

Idea priority High
  • Post comment
  • Admin
    Laurent Tillette de Clermont-Tonnerre
    Oct 1, 2025

    We suggest you explore agents where the issue might be solved as this is where we are investing now.

    Reply
1 MERGED

Unify Slack DM and Channel Assistant Calls.

Merged
Currently the slack and Channel Assistant Calls are not unified unify Slack DM and Channel Assistant Calls.
9 months ago in  2 Not under consideration

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