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Status Future consideration
Created by Guest
Created on Oct 9, 2025

RELATED IDEAS

Embedded agent web chat static content translation

1. Why is it useful?

Adding a static content translation feature would significantly improve the accessibility and usability of the chat experience for global audiences. It ensures consistent multilingual experiences across both static and dynamic elements of the chat interface, enhancing user trust and engagement in non-English markets.

2. Who would benefit from it?

  • Global organizations deploying watsonx Orchestrate to diverse regions that need localized interfaces.
  • Developers and administrators who manage multiple regional or language-specific deployments and currently have to manually duplicate configurations.
  • End users who prefer to interact with chat interfaces fully in their native language, improving comprehension and satisfaction.

3. How should it work?

Same as in the Gen1 (Archer) embedded web chat using instance method updateWxoLocale to switch between different locales.

Idea priority High
  • Post comment
  • Admin
    Laurent Tillette de Clermont-Tonnerre
    Oct 9, 2025

    Thank you for your input, we are doing some work for that in 4Q.

    Reply
0 MERGED

Welcome message - multi language support

Merged
Problem statement The wxO Gen 2 Welcome statement only support one message for a single language. It is not possible to configure multiple different messages in different languages. The Welcome message is not aware of & is not able to resp...
26 days ago in  0 Future consideration

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