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Status Future consideration
Created by Guest
Created on Oct 28, 2025

[Domains] OOTB ServiceNow tool for "Create and Manage Request"

We have many OOTB tools for Service Now. A customer has requested that we add a new tool for 'Create Request"


What is a request in Servicenow : A request is like a formal submission of a request for a service or item or access raised through portal.

This agent helps in managing request from a end user perspective through natural language


Create Request in Servicenow

Get request created in Servicenow

Update Request already created in Servicenow

Delete Request created in Servicenow


the user should be able to do all the above operations through natural language,




Idea priority High