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Status Under review
Created by Guest
Created on May 1, 2026

RELATED IDEAS

First-class way to represent externally executed enterprise actions

Enterprise agents often should not execute directly. They should decide, then delegate execution to governed systems like BAW, Decisions, ITSM, ERP, or partner platforms.

This could be enabled by supporting an delegated/no-op tool concept which the WxO agent would use in a “go do this and tell me when your done” async mode. When the tool picked by the WxO agent is a no-op tool the WxO API would simply return a tool name and input params in the chat thread and let the calling platform decide what to do with it. Then the caller would send the chat thread back with the needed response asynchronously. For any other tool type (agent workflow, MCP tool, or OpenAPI/REST tool) WxO would invoke its tools as usual/as it does today.

This idea takes no capability away from WxO while opening its API for a platform like BAW to be driven from the inside by a WxO agent.

Idea priority High
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