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Not supported for the current status
Status Future consideration
Created by Guest
Created on Jun 3, 2026

RELATED IDEAS

Merged idea
This idea has been merged into another idea. To comment or vote on this idea, please visit LSABER-I-1692 Tool calls should have individual configurable timeouts.

Timeout in Chat WebUI and Embedded Chat should be configurable on a per-Agent basis. Merged

Currently the chat UI has a hardcoded limit of 120 seconds before the chat times out. In the case of a customer, some of their agents need to connect to external systems that take a longer time to respond.

While their users can tolerate the response taking over 2 minutes, WxO doesn't have an easily configurable timeout to permit this (currently one must change an environment variable affecting the whole deployment).

Instead the timeout in Chat WebUI and Embedded Chat should be configurable on a per-Agent basis.

Idea priority Medium

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