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Status Delivered
Created by Guest
Created on Oct 27, 2023

RELATED IDEAS

Organize conversation history into user friendly, intuitive format

The conversation history is not user friendly at all. Especially when you have a lot of pending skill executions, it is hard to navigate and find out what happened to the skill if it is a success or failure and to view its results.

The main apeal of WxO is to reduce time. But in reality not all skills execute quickly and there is a need to let it run in the background and come back and check their status and take actions based on the status. In its current form it was hard to find the proper entry and get a clear picture.

I would recommend grouping skill executions based on date & time, with the proper skill name and a status and an ability to expand it to see detailed results. We should have a way to display only the history for a limited time have a quick way to navigate for ex: today , yesterday, this week etc.(don't think we need history for more than a week). Any other way to implement it in a better user friendly way is fine as well.

Idea priority High
  • Post comment
  • Admin
    SABTAIN KHAN
    Jul 23, 2024

    In the new beta chat experience in watsonx Orchestrate there is now an inbox that shows the customer's pending tasks, this should resolve the issue here. You can find the beta experience in the product's header by clicking the chat icon

    Reply
  • Admin
    Laurent Tillette de Clermont-Tonnerre
    Mar 21, 2024

    Thank you for the feedback, may you share more about the use-case and the business value for this specific need?

    Examples of skills taking a long time to execute and for which it is key to understand the outcome would be helpful.

    Reply

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