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Shape the future of IBM watsonx Orchestrate


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Status Delivered
Created by Guest
Created on Jan 20, 2024

Enhanced Data Flow with NBA in Import and Skill Flows

I suggest improving the data flow within Watson Orchestrate by addressing the current limitation where data is not seamlessly passed between skills when utilizing Next Best Action (NBA) in both import and skill flows.

Enhancing this capability would optimize the orchestration process, reduce user manual inputs and contribute to a more integrated and efficient workflow.

Idea priority Medium
  • ADMIN RESPONSE
    Feb 23, 2024

    Explicit data mapping is now available for next best skills.

  • Guest
    Reply
    |
    Jan 24, 2024

    Absolutely, your observation is spot on. When configuring Next Best Actions (NBA) during the build phase, the ability to specify mapping values for passing to the next skill is crucial. This becomes particularly powerful when dealing with scenarios such as the first skill, where the input is the manager ID, and it produces a list of employees with detailed information like employee ID, name, and salary...etc. In the subsequent skill, which requires manager ID, employee ID, and name, avoiding redundant user input by mapping data from the first skill significantly streamlines the user experience and minimizes manual inputs. This not only enhances efficiency but also ensures a seamless flow of relevant information between skills.

    it's essential to note that while achieving this data mapping is possible within skill flows, there is a limitation to consider. Currently, skill flows follow a linear path, and incorporating multiple Next Best Actions (NBAs) or branching within the skill flow is not supported. This highlights the need to address scenarios where branching might be necessary for varied user interactions.

    2 replies
  • Admin
    Laurent Tillette de Clermont-Tonnerre
    Reply
    |
    Jan 24, 2024

    Thank you for the feedback, you refer to the ability to define data mapping at build-time for next best actions so the data flows at runtime, is that right? Can you provide an example?