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Shape the future of IBM watsonx Orchestrate


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Status Functionality already exists
Created by Guest
Created on Feb 26, 2024

The watsonx Orchestrate should be able to handle Personal Health Record (PHR) data.

Request:
Request for watsonx Orchestrate (SaaS) to be able to handle Personal Health Record (PHR) data something like follows
Medical history
Medical checkup data
Prescription history
etc.

Background:
According to the following Terms, the PHR data is categorized as Special Categories of Personal Data and can NOT be handled by Watsonx Orchestrate, making it impossible to realize the customer scenario at all.
https://www.ibm.com/support/customer/csol/terms/?id=4A4E5A6099FC11ECAB2681C6B89D4420&lc=en

Idea priority High
  • Admin
    Laurent Tillette de Clermont-Tonnerre
    Reply
    |
    Mar 22, 2024

    Hi, thanks again for your inquiry. We do not collect or process any PHR data.

    The Data Sheet was updated and please confirm that this satisfies the requirement:

    https://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=4A4E5A6099FC11ECAB2681C6B89D4420

    2 replies
  • Guest
    Reply
    |
    Mar 6, 2024

    First of all, we would like to know whether PHR data can be handled on the cloud. If it cannot be handled, we have to inform it to the customer immediately, so we would like to know as soon as possible whether it can be handled or not. 

    Would you please give us the answer by 3/31?

    1 reply
  • Guest
    Reply
    |
    Feb 28, 2024

    Hello, I would like to add a file about Business Size for this idea. It should be a confidential data. Would you pease let me know how I can add it?

    1 reply