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Shape the future of IBM watsonx Orchestrate

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All ideas

Enable tools to use member credentials through Microsoft Teams and the Orchestrate Agent API

Requested enhancement Enable tools to use member credentials when an agent is accessed through external channels. IBM watsonx Orchestrate should identify the requesting user and run tool actions on behalf of that user, using the credentials and pe...
6 days ago in  0 Submitted

Create CCA MCP Server builder using workflows UI.

Banco do Brasil (BdB) is one of the world's largest Watson Assistant users and is actively migrating their customer-facing virtual assistant to watsonx Orchestrate (wxO) using the Customer Care Agent (CCA) model. Building CCA solutions today requi...
20 days ago in  0 Submitted

Per-sentence source-span grounding flags

Problem: In document-grounded QA, the dominant failure isn't invented facts but interpretive overconfidence — unsupported characterizations of sources laundered into confident general statements. Fluency-optimized models can't supply claim-level s...
about 12 hours ago in  0 Submitted

Confidence-reset wrapper after observed failures

Problem: LLMs grow more confident even after failing — they lack the post-task error signal humans use to recalibrate. An agent that just failed badly will confidently fail again. Idea: Add an Orchestrate "confidence reset" wrapper that tracks obs...
about 12 hours ago in  0 Submitted

Calibrated uncertainty phrasing with verbosity penalty

Problem: People systematically overestimate what LLMs get right, and longer explanations inflate trust without improving accuracy — verbosity masquerades as reliability. Agents persuade when they should calibrate. Idea: Add an Orchestrate response...
about 12 hours ago in  0 Submitted

Anti-underaction nudge when clinical agents abstain

Problem: Hiding uncertain AI outputs (selective prediction) fixes automation bias but creates a new harm: clinicians told "the AI abstained" underdiagnose (+18% missed diagnoses) and undertreat (+35% missed treatments). Abstention changes the erro...
about 12 hours ago in  0 Submitted

Assumptions-audit checklist before plan approval

Problem: As agents present multi-step plans, humans over-rely on the plan itself — and common "critical thinking" nudges like what-if prompts feel helpful but don't change behavior while adding cognitive load. Idea: Add an Orchestrate plan-review ...
about 12 hours ago in  0 Submitted

Uncertainty head for skewed enterprise data

Problem: Standard uncertainty methods assume clean, balanced data. Enterprise data is long-tailed and noisy, and rigid uncertainty models give badly calibrated "I don't know" signals exactly where agents face the messiest inputs. Idea: Add a drop-...
about 12 hours ago in  0 Submitted

Tight adaptive abstention sets for human tie-breaking

Problem: When agents abstain or hedge, they produce over-wide candidate lists (useless) or overconfident single answers (dangerous). Honest uncertainty should be tight and adaptive, not vague. Idea: Add an Orchestrate abstention module fusing evid...
about 12 hours ago in  0 Submitted

Evidential-uncertainty flagging for medical-imaging agents

Problem: Medical-imaging AI fails dangerously exactly where it is most confident-looking: large segmentation errors hide behind plausible outputs, and today's uncertainty scores (entropy, dropout) correlate poorly with actual mistakes. Idea: Add a...
about 12 hours ago in  0 Submitted