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Shape the future of IBM watsonx Orchestrate

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All ideas

Create CCA MCP Server builder using workflows UI.

Banco do Brasil (BdB) is one of the world's largest Watson Assistant users and is actively migrating their customer-facing virtual assistant to watsonx Orchestrate (wxO) using the Customer Care Agent (CCA) model. Building CCA solutions today requi...
14 days ago in  0 Submitted

Support for OpenAPI pre/post invoke plugins in Go Runtime

Enable support for OpenAPI pre-invoke and post-invoke plugins in the Go Runtime, allowing custom logic to be executed before requests are sent to backend services and after responses are received. This enhancement provides greater extensibility, c...
2 days ago in  0 Submitted

Add the posibility to delete connections from the connectors interface

Currently, the only way to delete a connection is using the ADK. If you could delete the connection from the interface, it would be much faster and more intuitive. Especially if you created it by accident or if you want to do a quick cleanup, bein...
3 days ago in  0 Submitted

Enhance User Feedback Export with Categories and Comments

Currently, users can provide detailed feedback when selecting Thumbs Up or Thumbs Down by choosing a category and entering optional comments. However, these details are not available in the exported feedback report.  Requested Enhancement: &n...
3 days ago in  0 Submitted

View and Export Unique Users from Analytics

In the Annie instance Analytics dashboard, we can see the "Unique Users" metric (for example, 23 unique users in the selected timeframe). However, there is currently no option to view the list of these users or export the data.  We would like...
3 days ago in  0 Submitted

Customization of Fields Returned from the Knowledge Base

Currently, the informational agents in watsonx.orchestrate retrieve only the title and main content of chunks from the knowledge base. However, there are other pertinent information that they would like to have access to for certain use cases, suc...
2 months ago in  5 Under review

Thumbs Up / Thumbs Down Feedback in Microsoft Teams

Annie Chat is integrated with Microsoft Teams. We noticed that the "Good Response" (👍) and "Bad Response" (👎) feedback options are available in the web chat interface (https://stage.upserstwo.com/) but are not available in the Microsoft Teams chat...
4 days ago in  0 Submitted

Add a way to track MAU/ressource consumption per agent & user

Today on IBM Cloud billing dashboards, the only level of detail we have is the number of thousand MAU consumed by the service. Some client want a finer level of consumption detail for FinOps monitoring & optimisation of their agents, down at t...
13 days ago in  0 Under review

feature in watsonx Orchestrate that can restrict or block model usage once a predefined token usage limit has been reached.

This feature is needed in the control plane of watsonx Orchestrate to provide centralized governance and usage management capabilities.It enables administrators to set token-based usage limits and automatically control model access when thresholds...
3 months ago in  1 Under review

Enable a parallel text chat stream while using the voice experience, allowing users to see the conversation in real time while interacting via voice

Currently, when voice mode is enabled in watsonx Orchestrate, the user enters a voice-only interaction that behaves like a phone call with the virtual agent. During this experience, the textual conversation is not visible in real time within the c...
4 months ago in  0 Future consideration