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All ideas

Showing 29

Remove limitation of 1000 characteres for Prompt Instructions

The 1000-character limit is too small for use cases that require more complex prompt instructions. I suggest removing this limit in the Conversational Search and AI-guided Actions instructions sections.
7 months ago in  1 Planned for future release

Data validation in a skill when data source is a list uploaded from excel/csv

We would like to see an data validation option provided for a list data uploaded through an excel file. Following are the possible validations that could warn user when an incorrect is being uploaded Validation during file upload: A skill should...
about 1 year ago in  2 Planned for future release

Multi-line text field in workflow capability

Currently the automation builder form editor only support display of string/text elements in one single line. We need multi-line displays to display paragraphs we need to prompt a user for review/editing.
over 1 year ago in  0 Planned for future release

support additional content types: octet, plain text, multi form

Description of the specific solution idea: Ability to support additional media types: multipart/form application/octet-stream text/plain What are the top risks associated with this idea: Value Usability Feasibility - need to understand effort and ...
over 1 year ago in  2 Planned for future release

Punctuation Needed for IBM Speech to Text Service

I have a customer that is a daily magazine on the web as well as a podcast network. They offer analysis and commentary about politics, news, business, technology, and culture. They are considering our IBM Speech to Text (STT) solution to provide a...
almost 5 years ago in  0 Planned for future release

Analytics: Analysis of Unsuccessful Conversations

○ Request: ability to categorize unsuccessful chatbot conversations. ○ Details: This involves analyzing conversations where the chatbot failed to resolve the user's issue. These conversations to be categorized based on the reason for failure (e.g....
6 months ago in  0 Planned for future release

Analytics: Measure the Ticket Deflection Data

○ Request: measure how the chatbot is reducing the number of support tickets. ○ Details: This involves quantifying the chatbot's impact on ticket volume. See data that shows how the chatbot has reduced the number of tickets that would otherwise ha...
6 months ago in  1 Planned for future release

Analytics: Guidance for Improvement

○ Request: When the chatbot doesn't resolve a request, wants to know why. This includes identifying the areas where the chatbot is failing (e.g., specific knowledge base articles or categories). ○ Details: This is about diagnostic information. The...
6 months ago in  0 Planned for future release

Consecutively claim task from chat window.

Allow users to execute tasks on the chat screen without having to return to the task list when user tasks are assigned consecutively. Define an option in the activity settings to set whether or not to Claim tasks consecutively. and If this setting...
over 1 year ago in  1 Planned for future release

Multi-Prompt Execution Option In AI-Guided Action

Allow for chained multi-prompt execution in AI-Guided Actions, where the next prompt/step receives the output of the previous one and continues processing to enable more complex prompt outputs.
7 months ago in  0 Planned for future release

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