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All ideas

    Showing 343 of 343

    PII removal from logs/traces/analytics

    Enable configurable PII redaction where users can select which types of PII (e.g., emails, phone numbers, IDs) to detect and redact. Support masking styles, custom patterns, role-based visibility, and audit logs for compliance.
    3 months ago in  0 Future consideration

    Prevent agent malfunctions caused by watsonx Orchestrate updates

    We have experienced cases where agents stopped functioning properly after a watsonx Orchestrate product update, even though no changes were made to their “behavior” configuration in the Agent Builder. By adjusting the “behavior” settings, we were ...
    3 months ago in  0 Under review

    Increase number of Knowledge files that can be uploaded beyond 50

    For our use case we need at least 75 files to create the knowledge base.
    3 months ago in  1 Planned for future release

    wxO on AWS supports private path using AWS PrivateLink

    Problem statement What is AWS PrivateLink : https://docs.aws.amazon.com/vpc/latest/privatelink/what-is-privatelink.html Problem to solve: Customers who are hosted on AWS may require private paths to connect their WxO instance on AWS to their on-pr...
    4 months ago in  0

    Rendering of rich media: external agents to render wxO-native UI widgets (tables, forms, file upload)

    [delivered in flows, needed for all tool interactions, including external agents] Polished visual elements with possible updates on Carbon components for Agentic AI - Giving users the agency to control the settings of the conversational interface....
    4 months ago in  0 Future consideration

    Rendering of rich media: tools can render wxO-native UI widgets (outside of flows; native agents only)

    [capability delivered in flows, needed for all tool interactions] Polished visual elements with possible updates on Carbon components for Agentic AI - Giving users the agency to control the settings of the conversational interface. More intuitive ...
    4 months ago in  1 Planned for future release

    Tools for the ICOS API and enable object download and upload

    Similar to the existing S3 skill, we would like to add skills for ICOS (IBM Cloud Object Storage). If file exchange can be supported directly in the chat, it will greatly improve usability in use cases such as application processes, where file sub...
    4 months ago in  0 Needs more information

    Enable API Endpoint Extraction for Native Agents

    I would like to suggest a feature enhancement for Watsonx Orchestrate Native Agents. Currently, it is not possible to directly extract the API endpoint of a native agent, which limits integration options with other services such as Watsonx Assista...
    6 months ago in  1 Functionality already exists

    Helpfulness confirmation - Can't type Yes/No

    Helpfulness question is presented to the customer after most journeys' final response. The assistant won't recognize if the customer types Yes or No for their response and it matches with incomprehension. Customer must click option. IBM says in or...
    8 months ago in  0 Submitted

    Common activities (email, Slack etc.) should have specific experiences

    There are common activities such as email, Slack etc., where the configuration is typically consistent across teams. For instance, all emails have a "To" field. So, the aim is to provide experiences where the mapping is done on behalf of the user....
    about 2 years ago in  0 Not under consideration

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