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All ideas

Showing 312 of 312

Analytics: Guidance for Improvement

○ Request: When the chatbot doesn't resolve a request, wants to know why. This includes identifying the areas where the chatbot is failing (e.g., specific knowledge base articles or categories). ○ Details: This is about diagnostic information. The...
7 months ago in  0 Planned for future release

Visibility of Citation in response

RelayBot - citation - if response big/hidden.
8 months ago in  2 Not under consideration

Consecutively claim task from chat window.

Allow users to execute tasks on the chat screen without having to return to the task list when user tasks are assigned consecutively. Define an option in the activity settings to set whether or not to Claim tasks consecutively. and If this setting...
almost 2 years ago in  1 Planned for future release

Provisioning APIs for Speech to Text and Text to Speech Library (under Premiun Plan)

The provisioning of the Premium Plan is a manual process. On EA side, before the request makes its way over to you, the following happens: - Game titles start to create a new project and reach out to us to provision these instances - Jira Ticket -...
8 months ago in  0 Not under consideration

Orchestrating the processes of IBM Engineering Life cycle Management - ELM and IBM Sterling based on IBM Watsonx infrastructure

This idea is feasible because now we are in the Agentic Artificial Intelligence, we need to enable IBM Watsonx.ai and IBM Watsonx.data and IBM Watsonx.governance to satisfy the following needs: 1- Using Watsonx is better in its capabilities to ach...
8 months ago in  1 Not under consideration

Orchestrating the IBM Solutions including IBM Envizi ESG, IBM Environmental Intelligence, IBM Maximo EAM, and IBM Tririga

This idea is feasible because now we are in the Agentic Artificial Intelligence, we need to enable IBM Watsonx.ai and IBM Watsonx.data and IBM Watsonx.governance to satisfy the following needs: 1- Using Watsonx is better in its capabilities to ach...
8 months ago in  2 Not under consideration

websocket support in WA instance running in airgap environment to integrate with Slack SaaS

Our customer using IBM Tririga as their facility management solution. They have integrated Tririga with WA so that users can create facility request, get status of it and get info about the facility. Now the customer wants to integrate chatbot wit...
8 months ago in  0 Under review

Approval of tools before being Published to be used

I can see a requirement of having a QA and Test team "approve" a Skill tool before it's available to be used. This is to make sure they work as required.
about 2 years ago in  2 Not under consideration

Add session context variables to Analytics logs

To make debugging conversations easier, it would be helpful to have all the context variables, such as session variables, integration responses, etc., directly accessible in the Analytics UI when opening the conversation details (similar to what i...
9 months ago in  1 Functionality already exists

Multi-Prompt Execution Option In AI-Guided Action

Allow for chained multi-prompt execution in AI-Guided Actions, where the next prompt/step receives the output of the previous one and continues processing to enable more complex prompt outputs.
9 months ago in  0 Planned for future release

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