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All ideas

Showing 102

Organize conversation history into user friendly, intuitive format

The conversation history is not user friendly at all. Especially when you have a lot of pending skill executions, it is hard to navigate and find out what happened to the skill if it is a success or failure and to view its results. The main apeal ...
about 2 years ago in  2 Delivered

Visual implementation of agent flow

Currently we have non-intuitive way to create the conversation flow inside an agent. We optionally have a visualisation tool but this is not sufficient. My idea is related to creating a visual implementation of the conversation workflow, thus maki...
about 1 year ago in  1 Delivered

smart formatting in Italian language

it would be very useful to implement this functionality to further refine the transcription of audio in speech to text service. Currently the transcription is very poor: lack of punctuation, conversion from letters to numbers, lack of recognition ...
about 2 years ago in  2 Delivered

Phoneme timings in Text to Speech service

We'd like to use the text to speech service to control an animatronic. The animatronic has a mouth and needs to manipulate its lips and jaws as it's speaking and Amazon had phoneme and viseme support which is what we were using. However, we're swi...
over 6 years ago in  2 Delivered

Team collaboration

Allowing collaboration within a team within one instance would dramatically improve the value of the solution by allowing to easily share / re-use skills & digeys.
over 3 years ago in  0 Delivered

Executing skills without user action

There could be a need to execute certain skills without needing the user to click on 'Apply'. Example could be I have a custom skill to upload a file and some input values. Data extracted from the file needs to be uploaded to Box or sent via email...
about 2 years ago in  0 Delivered

Ability to send emails to contacts one by one

Today the email candidates feature sends one email with all candidates in bcc. This is a good starting point but causes several issues: does not allow to cutomize the content per contact highers the risk for the email to be caught by spam filters ...
about 2 years ago in  0 Delivered

Base LLM configuration to disable General Purpose answering

The new Unified Chat default experience includes a Base LLM which provides both description based routing as well as General purpose answering.The Client has asked for a feature to disable the General Purpose answering, so that the Base LLM is onl...
about 1 year ago in  0 Delivered

Add Last Updated Column on the Skills Import Page

A last updated Date Time column along with sort by Date Time should be added on the skills import page for better tracking and visibility.
over 2 years ago in  2 Delivered

Jump to Sub-Action and close current Action / Follow on Actions for End of Conversation

The current End of a Conversation flow is robotic and does not give the end user a satisfactory experience at the end of their journey. The flow needs to be customizable so that it is consistent, and can gather feedback, start another journey, or ...
over 1 year ago in  2 Delivered

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