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All ideas

Showing 278 of 278

Voice support for Norway, Sweden, Finland, Poland, Denmark

Nordic countries need voice support. Maybe you could use AI!
5 months ago in  0 Submitted

End Chat Confirmation UI: No/Yes

The End Chat window UI has the No selection before the Yes selection. This is opposite of all other similar selections on ups.com and is contrary to our design standards as per UX.
5 months ago in  0 Submitted

Punctuation Needed for IBM Speech to Text Service

I have a customer that is a daily magazine on the web as well as a podcast network. They offer analysis and commentary about politics, news, business, technology, and culture. They are considering our IBM Speech to Text (STT) solution to provide a...
almost 5 years ago in  0 Planned for future release

Remember my table layout settings

Enable personal profile to save watsonx Orchestrate preferences, not IBMid preferences. Add personal setting for items per page. Default 5 per page adds more clicks. Be it for tables in the builder or in skill interactions.
over 2 years ago in  10 Not under consideration

Provide more control of text formatting in chat to make it more readable to user

An example if that an error should be displayed in red but also allow builder to highlight some aspect of the responses to make the chat response & history easier to read in order to sort our key information.
6 months ago in  0 Under review

Support connector for RDB

We would like to manage conversation history using RDB, but it is not supported by the standard connector. Since this request is likely to come up from other customers as well, I would like it to be supported.
6 months ago in  2 Needs more information

wxo on prem need Chinese language Support

( https://www.ibm.com/docs/en/watsonx/watson-orchestrate/current?topic=notes-supported-languages ) 1)Generative AI Chinese Support, it is first priority. If we can’t use Generative AI in wxo, it is not technologically advanced product. We need to ...
6 months ago in  1 Functionality already exists

Ability to Import a Decision/Workflow or Gen AI from one project to another

I am looking for an enhancement that allows me to export a specific decision, workflow, or Gen AI skill from one project (e.g., DEV/TEST/PROD) and import it into another, ensuring that all necessary components (e.g., data, connections, configurati...
11 months ago in  1 Not under consideration

Analytics: Analysis of Unsuccessful Conversations

○ Request: ability to categorize unsuccessful chatbot conversations. ○ Details: This involves analyzing conversations where the chatbot failed to resolve the user's issue. These conversations to be categorized based on the reason for failure (e.g....
6 months ago in  0 Planned for future release

Analytics: Measure the Ticket Deflection Data

○ Request: measure how the chatbot is reducing the number of support tickets. ○ Details: This involves quantifying the chatbot's impact on ticket volume. See data that shows how the chatbot has reduced the number of tickets that would otherwise ha...
6 months ago in  1 Planned for future release

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