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All ideas

    Four configuration options are missing in Audio Settings panel

    The current Audio Settings in WatsonX Orchestrate lack the granularity required for production-grade voice channel deployments. During our ongoing PoC with a banking client (SIP channel), we identified four missing configuration options that are n...
    7 months ago in  0 Planned for future release

    Agent Release Details Display

    Display key agent metadata on the front-end, including the internal name (not just the display name), release version, and release date. This way, users can easily identify which version of each agent is currently active across the Chat, Manage, a...
    about 1 year ago in  5 Under review

    Enable image upload via Agent run API (/v1/orchestrate/runs)

    Enable image upload via Agent run API (/v1/orchestrate/runs)Help clients to work on their use cases which required to upload images
    4 months ago in  2 Under review

    Proactively post messages to a channel via WXO (API)

    There are tons of usecases where it is helpful to be able to proactively send messages to a channel which is connected to wxo already. Assume the following usecase:A user is creating a ticket for something not working in their flat with their prop...
    8 months ago in  0 Under review

    Implement rate limiting (1.2/3) - size of incoming and outgoing requests

    wxO is used externally in B2C mode, asking for rate limiting for several aspects : - Security, to avoid a DoS attack and wxO to become less responsive,- Consumption, avoiding consuming too many token, and having a too long conversation to redirect...
    6 months ago in  1 Under review

    SAP HCM integration

    A lot of customers are transitioning from legacy HR systems, like SAP HCM , to newer ones (SuccessFactors). Since these transitions take normally years they are blocking the real usage of watsonx Orchestrate in the meantime. With an build-in integ...
    over 2 years ago in  9 Not under consideration

    Required citations when the knowledge base is reached through a workflow

    A knowledge-enabled agent correctly returns response text along with citations and artifacts when accessed directly by a user or when invoked as a collaborator by another agent. However, when the same agent is called from within a workflow, the re...
    24 days ago in  0 Submitted

    Enable the AgentOps agent to analyze causes starting from end-user feedback

    Background / Current Behavior In watsonx Orchestrate chat, end users can give a thumbs up or thumbs down to an agent response, select a reason, and optionally enter a comment. Currently, the details panel of the conversation view shows the number ...
    24 days ago in  0 Submitted

    Add Option to Preserve ReAct Reasoning ("Thought") in Context

    Problem When using ReAct-style agents in multi-agent configurations, the system removes "Thought:" portions from responses before storing them in context. This causes format inconsistency and behavior instability. Current Behavior Child agents out...
    5 months ago in  1 Under review

    Enhance User Feedback Export with Categories and Comments

    Currently, users can provide detailed feedback when selecting Thumbs Up or Thumbs Down by choosing a category and entering optional comments. However, these details are not available in the exported feedback report. Requested Enhancement is to inc...
    about 2 months ago in  0 Under review

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