Shape the future of IBM watsonx Orchestrate


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Showing 176 of 176

Support connector for RDB

We would like to manage conversation history using RDB, but it is not supported by the standard connector. Since this request is likely to come up from other customers as well, I would like it to be supported.
4 months ago in  2 Needs more information

Add "Duplicate/Clone Flow" as an option for Tool Builders

Creating a flow is still time consuming due to the mapping requirement. It would be very useful to be able to duplicate a flow that can then be edited/altered for a similar work flow. Right now, that flow has to be built "from scratch". This compl...
over 1 year ago in  3 Under review

Chat UI Text Responses

The text that is shown in the text window of the Chat UI is very hard on the eyes and the font very small. In the interest of accessibility, it is not user friendly. Either enable the text to be larger or a lot bolder. As a user who wears glasses,...
over 1 year ago in  2 Not under consideration

wxo on prem need Chinese language Support

( https://www.ibm.com/docs/en/watsonx/watson-orchestrate/current?topic=notes-supported-languages ) 1)Generative AI Chinese Support, it is first priority. If we can’t use Generative AI in wxo, it is not technologically advanced product. We need to ...
4 months ago in  1 Functionality already exists

Enable to personalize the display of items in columns

Our system encompasses more than 60 input fields, with a mix of read-only and editable options, permitting the Watson user to input and submit data. Would it be practical to arrange these fields in a tailored table with three columns, or might the...
11 months ago in  0 Under review

Provide admins ability to install, uninstall skills from the catalog as Day 0 and Day 2 Operations

As the number of skill available increases, the time to install them increases. Not every company needs all these skills at their disposal.
4 months ago in  0 Under review

Trigger Skill at User Sign-On

A skill should be triggered at sign-on such that the user can be prompted into a personalized workflow. Imagine if the users work to resolve servicenow tickets assigned to them. If we run a skill to retrieve the tickets assigned to that user id, t...
11 months ago in  3 Under review

Analytics: Analysis of Unsuccessful Conversations

○ Request: ability to categorize unsuccessful chatbot conversations. ○ Details: This involves analyzing conversations where the chatbot failed to resolve the user's issue. These conversations to be categorized based on the reason for failure (e.g....
4 months ago in  0 Under review

Analytics: Measure the Ticket Deflection Data

○ Request: measure how the chatbot is reducing the number of support tickets. ○ Details: This involves quantifying the chatbot's impact on ticket volume. See data that shows how the chatbot has reduced the number of tickets that would otherwise ha...
4 months ago in  1 Under review

Analytics: Integration with Case Management System:

○ Request: integrate data from case management systems like ServiceNow. Specifically, he wants to upload data (e.g., via CSV) to compare ticket volumes before and after chatbot implementation. ○ Details: be able to upload historical ticket data fr...
4 months ago in  1 Under review

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